Certification delivers many things for organisations, a ‘ticket-to-trade, a ‘licence-to-operate’, demonstration of compliance as just three. Maybe the most important – and yet often frequently overlooked – is the business improvement that the certification process delivers.
At the heart of driving business improvement are three key elements:
When these three key elements are together in the process, it becomes clearer how a business will improve as it moves through the elements. Added to this, so many of the standards have continuous improvement as a vital element that is checked in the audit and certification process. This vitally means that improvement is not simply a historical check of what has been achieved, but looks to check that the business is set with systems which enable them to continue this improvement.
Very simply with these core elements, businesses have a significant system to improve, using the standard, implementing and being checked against it, business improvement become more embedded and the organisation better.
The IIOC ‘Certification for Business Improvement‘ paper highlights the business improvement from certification in greater depths. Each of the IIOC members explain how they see the audit and certification process leading to business improvement. The paper also gives illustrations of how businesses have improved from the process.
The publication of ‘Certification for Business Improvement‘ fits hand-in-hand with the recently celebrated World Accreditation Day 2022 theme of ‘Sustainability in Economic Growth and the Environment‘. With accreditation adding additional layers of trust to the system by providing independent assurance of IIOC members’ work, business improvement can be achieved with confidence from the conformity assessment system.
Whether it is organisations improving their quality performance, their environmental performance, their health & safety performance or numerous other ways, the auditing and certification process offered by IIOC members drives business improvement.
Complimenting the ‘Certification for Business Improvement‘ paper, earlier this year, IIOC produced the ‘Transformative technology techniques’ paper, highlighting how the next steps in the delivery of auditing, certification and assurance services by IIOC members will embrace new technology, use of data and methods to drive enhanced value for businesses.