Consultation, consensus and gathering the views from as wide a community as possible have always been at the heart of the development and maintenance of ISO standards.
ISO seeks to achieve this through many different means, from its Technical Committees, national member mirror committees to public surveys.
Two of ISO’s leading standards, the quality standard ISO 9001 and health & safety standard ISO 45001, currently have user surveys.
ISO 9001 quality standard is currently being formally reviewed to determine if it should be revised. Following the review process, a decision on whether or not to start a revision will be made by the responsible ISO Technical Committee – ISO/TC 176/SC2 – towards the end of the first quarter of 2021.
As an input to making the decision, the Committee would like to obtain the views of users of ISO 9001:2015 on whether the standard is adequate, or if it should be improved.
In addition, the Committee’s ‘parent’ Committee – ISO/TC 176 – has been giving consideration to “future concepts” for quality and would like to test the acceptability of such concepts with users, for potential inclusion in a future edition of ISO 9001.
ISO invites ISO 9001 users to complete this survey https://www.surveymonkey.com/r/ISO9001_User_Survey_2020. The survey is available in 13 different languages and consists of 20 questions, taking 10-15 minutes to complete.
The survey will close on 31 December 2020.
The ISO Technical Committee page for ISO/TC 176/SC2 has a wide range of useful information about the Committee’s work and the standards it has responsibility for https://committee.iso.org/home/tc176sc2
ISO 45001 health & safety standard’s responsible ISO Technical Committee – ISO TC 283 – has launched its annual user survey https://www.surveymonkey.com/r/ISO_45001_2020?lang=en
To better understand who is using ISO 45001 and what users think needs to be amended or improved the ISO Technical Committee carried out its first annual survey, concluding 1 July 2019. Click here for summary results
The results from these surveys will provide invaluable insight into user views on ISO 45001 and will inform the Technical Committee how to approach a revision of the standard.
The survey takes about 6 minutes to complete and closes on 1st November 2020.
Further information on the standards for which TC 283 is responsible as well as a range of other useful information can be found on the Committee’s dedicated website https://committee.iso.org/home/tc283