Many organisations are deriving a wide range of benefits from certification, evidenced by approaching 1.4m live management system certificates in the two key standards of ISO 9001 and ISO 14001 throughout the world (Source: ISO Survey 2013).
To understand more about the benefits derived from certification, please select the subject(s) you are interested in from the right, enabling you to read a summary of each relevant paper. Links are provided to access the paper or purchase as available.
A Longitudinal Study of ISO 9000 Contribution towards TQM in Greek industry
ISO 9000 implementation: a study of manufacturing companies in Saudi Arabia
Does ISO 9000 certification make a profound difference to the way service quality is perceived and measured
Influence of ISO certification on the progress of Spanish industry towards TQM